Privacy policy

BASIC DATA PROTECTION INFORMATION

PROSPERA BIOTECH S.L. (hereinafter PROSPERA BIOTECH) has adapted its Privacy Policy to REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND COUNCIL of 27 April 2016, General Data Protection Regulation, committing to ensure that your personal information is protected and not misused.

PROSPERA BIOTECH is very committed to regulatory compliance, and in particular to the protection of personal rights, therefore, and so that you have more transparent and clear information about how we process your personal data, in this document we explain who is responsible for the processing of your personal data, for what purpose your personal information will be processed , the legal basis on which we work for the processing, for how long we will keep your personal data, to whom we can communicate your personal information, how we collect it, why we collect it, how we use it, the rights that assist you and also explain the processes that we have arranged to protect your privacy.

By providing us with your personal information and using our websites, we understand that you have read and understood the terms relating to the personal data protection information set out. At PROSPERA BIOTECH we assume responsibility for complying with current national and European data protection legislation, and aim to treat your data in a lawful, fair and transparent manner.

WHO IS RESPONSIBLE FOR THE TREATMENT OF YOUR PERSONAL DATA?

According to the General Regulation of Data Protection, the CONTROLLER is the physical or legal person who, alone or together with others, determines the purposes and means of the processing.

In our case, PROSPERA BIOTECH SL with CIF B 66218736 and domicile in Elche (Alicante), in Quorum Building III, Scientific Park of the UMH, Avda. de la Universidad, s/n., Z.C. 03202 and registered in the Commercial Register of Alicante, Volume 4198, Book 0, Sheet 107, Section 8, Sheet A 164198, Insc. 3 is responsible for the personal data you provide to us.

HOW DO WE OBTAIN YOUR PERSONAL DATA?

At PROSPERA BIOTECH we process those personal data that you have provided directly to us, either by filling out the registration form on the website, when placing an online order, or by subscribing to our newsletter.

In relation to the collection of personal data of underage users, PROSPERA BIOTECH scrupulously complies with the provisions of the General Data Protection Regulation, for the collection of such personal data. In addition, on this website the purchase of our products and the use of our services are intended for persons over the age of 18.

FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?

PROSPERA BIOTECH collects your personal data in order to manage your requests and offer you the services and products that best suit your tastes and interests.

Depending on the services, products, or requests that you want to enjoy at any time, personal or other data are collected, in particular:

• Identification data, such as first name, surname, contact details, tax identification number, date and place of birth, nationality, age.
• Economic data, such as bank accounts, credit card number, security number.
• Geolocation, navigation and connection data,, if for example you connect from your phone.

In particular, PROSPERA BIOTECH collects your personal data for the following purposes:

• To manage your registration on the website.
• To attend to your inquiries, questions or requests made through the channels of care or communication identified on the website and contact you to solve them.
• To manage the fulfillment, development and execution of the contract of sale that you have contracted with us.
• For marketing purposes, including sending our newsletter, as well as promotions, contests and sweepstakes.
• To carry out studies for analytical and statistical purposes, to be able to know more about the way users interact with our website and thus be able to offer a better service.
• To manage billing for accounting purposes.
• To comply with the current legal framework.

WHAT IS THE LEGITIMATION FOR THE TREATMENT OF YOUR PERSONAL DATA?

The processing of your personal data may sometimes be necessary in order to comply with certain legal obligations, as well as for the management of any commercial relationship that PROSPERA BIOTECH may have with you.

Therefore, the legal basis to be able to process your data is your unequivocal consent, so you must accept the privacy policy in order to enjoy the services and products that the website offers.

CONSERVATION OF PERSONAL DATA

PROSPERA BIOTECH will keep your personal data only for as long as we reasonably need to offer you the best possible service in relation to the purpose for which it was collected.

Notwithstanding the foregoing, PROSPERA BIOTECH will have the right to keep and maintain them, under due blockade, for the period necessary to comply with the appropriate legal obligations, as well as to make them available to the competent authorities in the various matters that apply.

WHERE DO WE STORE YOUR DATA?

The data we collect about you are stored within the European Economic Area (“EEA”), although it can also be transferred and processed in a country outside the EEA. Any transfer of your personal data will be made in accordance with applicable laws. For transfers outside the EEA, PROSPERA BIOTECH will use Model Contractual Data Protection Clauses adopted by the European Commission and the EU-US Privacy Shield as a guarantee of transfers made to countries that do not have an adequacy decision from the European Commission.

TO WHOM WILL WE COMMUNICATE YOUR DATA?

PROSPERA BIOTECH does not sell, rent, transfer or exchange your personal data with third parties outside our company. We want to gain and maintain your trust, and we believe this is absolutely basic for that purpose.

However, in order to offer you our services we need to collaborate with other professionals, including:

• Hosting service providers – Financial institutions.
• Fraud detection and prevention entities.
• Transportation, logistics and delivery providers.
• Marketing and advertising providers.

In any case, the transfer of your data will be carried out in compliance with the necessary security parameters and the current legality.

Outside of the cases described above, the personal data you have provided to PROSPERA BIOTECH, will not be transferred to third parties, unless we are bound by a regulatory provision.

COMMERCIAL COMMUNICATIONS

PROSPERA BIOTECH in the framework of its promotional activity, can provide you with resources for the registration or subscription of newsletters or commercial information related to the brand. Access to such resources will always be subject to your expressed consent in order to send them.

In the event that you have authorized it, PROSPERA BIOTECH will send you information about products or services according to your tastes, preferences and interests. In addition, in the event that you have expressly consented to it, you may receive information related to contests or sweepstakes, as well as corporate events or events near your location.

In any case, you can revoke your consent to receive commercial communications at any time, either through the link enabled in each of the communications, or by communicating your willingness to revoke the consent through the following email: info@prosperabiotech.com

CONFIDENTIALITY AND SECURITY OF TREATMENT

For PROSPERA BIOTECH your personal data are extremely important, which is why PROSPERA BIOTECH undertakes to always treat them with the utmost confidentiality and discretion, as well as to implement the technical and organizational measures it deems reasonable and necessary to ensure their security.

Taking into account the concern that PROSPERA BIOTECH has for the security of your personal data, it guarantees that it has used all the technical means at its disposal to prevent the possible loss, misuse, alteration, unauthorized access and theft of the data provided by users.

SOCIAL NETWORKS

Today social networks are integrated into the day-to-day lives of many internet users, which is why PROSPERA BIOTECH has created various brand profiles on them, specifically on INSTAGRAM, FACEBOOK, LINKED IN., TWITTER and YOUTUBE.

Users have the possibility to join those profiles that PROSPERA BIOTECH has on different social networks. However, they should take into account that except for those actions for which we request your data, for example, for marketing actions or promotions and contests, your data belong to the social network. PROSPERA BIOTECH recommends that its users carefully read their privacy policies and conditions of use.

WHAT ARE YOUR RIGHTS REGARDING PERSONAL DATA?

As a result of the processing of your personal data by PROSPERA BIOTECH, current legislation grants you a number of rights.

Next, PROSPERA BIOTECH provides you with a summary explanation of each right, to make it easier for you to understand and exercise:

• Right of access:
  You have the right to obtain confirmation regarding whether or not PROSPERA BIOTECH is processing personal data concerning you. You can also contact PROSPERA BIOTECH who will send you such data by email.
• Right of rectification:
  You have the right to request that your personal data be rectified when they are inaccurate or completed when they are incomplete. If you are registered on our WEBSITE, you can correct them directly by modifying the profile.
• Right of deletion/right to be forgotten:
  You have the right to obtain without undue delay, the deletion of any personal data of yours processed by PROSPERA BIOTECH, when among other reasons they are no longer necessary for the purposes for which they were collected.
• Right of limitation:
  You have the right to request the limitation of the processing of personal data, in this case we will keep them only for the exercise or defense of claims.
• Right to portability:
  You have the right to receive personal data in a standard format of common use and mechanical reading and to transmit it to another controller when the processing is based on consent or a contract and is carried out by automated means.
• Right of opposition:
  You have the right to object to the processing of your personal data, in relation to any purpose for which we process it, and this in accordance with the applicable privacy policy.
• Right to file a complaint:
  You have the right to file a complaint with the Data Protection Agency

For the exercise of any of the rights set out above, you can contact PROSPERA BIOTECH through one of the following channels:

• Postal mail, attaching a photocopy of your ID, passport or any other identification document, and request to the following address: Quorum Building III Science Park UMH, Av. From the University s/n., C.P. 03202 Elche.
• Email, to the address info@prosperabiotech.com; with the following information: name and surname of the interested party, address for notification purposes, photocopy of the National Identity Document, passport or any other identifying document, and your request.